Role:  Student Operations Support Assistant

Department:  Student Administration

Grade:  Business Support Clerical Grade 4 (£25,804 - £28,031 per annum)

Responsible to: Student Operations Coordinator

Campus: Belfast

(Permanent / Full-time - 3 positions available)

Job Purpose:

The post holder will provide an excellent, proactive service across the range of Student Operations activities.  They will provide initial guidance and signposting on other non-academic related queries regarding, amongst other things, finance, well-being and employability.   In addition to delivering an exceptional experience for our students, the post holder will also be a key member of the team that will deliver the full cycle of activities including registration and enrolment, examinations, graduations, and maintenance of student records.

Closing Date:   13th April 2026 at 23.30

Guidance regarding applications can be found here:  https://recruitment.ulster.ac.uk/information-for-applicants/what-to-expect-from-the-application-and-interview-process. If you are still having issues, please contact Elaine Graham email: e.graham@ulster.ac.uk stating the vacancy reference number.

Click on the links below for any relevant documents – Please note, these documents will not be available after the job advert closes. Please ensure that you download and save these.

Salary Scale

Candidate Briefing Document - 041586

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. Please check your options here: https://www.gov.uk/check-uk-visa

If you have any specific queries regarding this post, please contact the named email address for the vacancy, as listed on the main current vacancies landing page.

If you have any specific queries regarding eligibility to work in the UK, our Resourcing Compliance team may be able to help: Resourcing-compliance@ulster.ac.uk

We may create a 12-month waiting list for same or similar roles within the Department / Faculty.  The University reserves the right to extend the waiting list across the University if required for certain posts.

Ulster University holds a Silver Athena SWAN award in recognition of our commitment to advancing Gender equality in higher education. You can read more about what this means at  https://www.advance-he.ac.uk/equality-charters/transformed-uk-athena-swan-charter and on our University website  https://www.ulster.ac.uk/peopleandculture/employee-benefits/equality-diversity/athena-swan. The University has a range of initiatives to support a family friendly working environment, including flexible working.